Account Information Update

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How Do I Change My Organization’s Contact Information?

Please contact our Client Services department at 1-866-269-8151 to make changes to contacts used by Greater Giving.

How Do I Change My Organization’s Tax ID or Name?

Please contact our Client Services department at 1-866-269-8151 to make changes to your organization’s name and/or tax ID.

How Do I Change My Organization’s Bank Account and/or Routing Number?

To change your organization’s bank account and/or bank routing number, fax a voided check to Greater Giving at 503-597-0580. No changes will be made to your bank routing or account number until a faxed, voided check is received. Greater Giving will not accept starter checks.

Please use this fax cover sheet (PDF) when transmitting your voided check.

In lieu of a voided check, Greater Giving will accept a letter from your bank confirming your organization's account. The letter must be on bank letterhead and must include your routing and account number, and a bank contact. The bank contact needs to include the name of the contact at your bank as well as title and phone number.

All requests will be processed no later than the end of the 2nd business day following receipt of the voided check.